Question 1

Effective group decision making requires analysis and understanding of a problem before members search for solutions.

Accepted Answer

A) True 
 B)False

Question 2

Margin of error

Accepted Answer

A)   estimates the degree of sampling error accounted for by imperfections in selecting a sample for study.
B)   is a random sample selected for a survey or study.
C)   is a self-selected sample.
D)   None of the aboveE) None of the above
F) C) and D)

Question 3

"What changes, if any, should be made in the priority process used to distribute parking permits on campus" is an example of a question of

Accepted Answer

A)   fact.
B)   value.
C)   policy.
D)   inference.E) A) and B)
F) None of the above

Question 4

Minority rule in groups can take which of the following forms?

Accepted Answer

A)   Designated authority
B)   Executive committee
C)   Forceful faction
D)   All of the aboveE) A) and B)
F) C) and D)

Question 5

Research shows that creativity is more likely to flourish in a competitive environment than in a cooperative one.

Accepted Answer

A) True 
 B)False

Question 6

True group consensus requires

Accepted Answer

A)   commitment to the group decision.
B)   member satisfaction with the decision-making process.
C)   member satisfaction with participation in decision making.
D)   All of the aboveE) A) and B)
F) B) and D)

Question 7

A true consensus requires a unanimous agreement, commitment of all parties to defend the decision to outsiders, and satisfaction with the process used to make the decision and the degree of participation from all group members.

Accepted Answer

A) True 
 B)False

Question 8

A key rule necessary for effective group brainstorming is that ideas should be evaluated as members offer them, so time isn't wasted on weak ideas.

Accepted Answer

A) True 
 B)False  False

Question 9

Which of the following is an advantage of the consensus decision-making process?

Accepted Answer

A)   Full discussion of issues is likely.
B)   Commitment from all group members to a final decision is likely.
C)   Group satisfaction is normally high.
D)   It takes relatively little time to achieve a consensus.E) All of the above
F) B) and D)

Question 10

Research on virtual groups shows that

Accepted Answer

A)   when group members have a long-term, shared history virtual group effectiveness decreases-familiarity breeds contempt.
B)   when virtual group members work together long enough to receive training in media use, group effectiveness improves.
C)   when time together permits the development of personal relationships in a virtual environment, group effectiveness improves.
D)   they face many of the same challenges and have the same capacity for success as face-to-face groups.E) B) and D)
F) A) and C) B, C, D

Question 11

Which of the following is a significant disadvantage of majority rule in group decision making?

Accepted Answer

A)   Group deliberations/discussions are too long.
B)   Minorities are unprotected from the tyranny of the majority.
C)   The quality of the group's decisions may suffer.
D)   Decisions may be hasty.E) None of the above
F) All of the above

Question 12

Most studies show that electronic brainstorming is the most effective method for brainstorming in small groups.

Accepted Answer

A) True 
 B)False

Question 13

The following can be said of creativity and problem solving:

Accepted Answer

A)   Creativity is more inspiration than perspiration.
B)   Creativity is spurred by challenges.
C)   Creativity requires flexibility.
D)   Creativity requires a high IQ.E) A) and B)
F) A) and C)

Question 14

Primary criteria for evaluating information central to group decision making include: credibility of the information, currency of the information, information relevance, its representativeness, and the sufficiency of the information.

Accepted Answer

A) True 
 B)False

Question 15

The proper brainstorming format should involve first an individual, then a group, followed by an individual brainstorming session.

Accepted Answer

A) True 
 B)False

Question 16

To provide structure and organization to all group meetings you should use parliamentary procedure.

Accepted Answer

A) True 
 B)False

Question 17

Group discussions that follow some systematic procedure tend to be more productive than relatively unstructured discussions.

Accepted Answer

A) True 
 B)False

Question 18

There is no single, systematic discussion procedure that guarantees effective decision making and problem solving in small groups.

Accepted Answer

A) True 
 B)False

Question 19

Text messaging and email are examples of asynchronous communication.

Accepted Answer

A) True 
 B)False

Question 20

Rules for discussion when groups seek a consensus include

Accepted Answer

A)   introducing conflict-suppressing techniques such as voting in order to maintain harmony in the group.
B)   avoiding switching positions simply to sidestep conflict.
C)   avoiding differences of opinion.
D)   accepting agreement among members as valid even if it has occurred with little or no struggle or discussion.E) C) and D)
F) A) and D) B

Exam 10: Effective Decision Making and Problem Solving

Effective group decision making requires analysis and understanding of a problem before members search for solutions.

Correct AnswerverifiedShow Answer

Margin of error

Correct AnswerverifiedShow Answer

"What changes, if any, should be made in the priority process used to distribute parking permits on campus" is an example of a question of

Correct AnswerverifiedShow Answer

Minority rule in groups can take which of the following forms?

Correct AnswerverifiedShow Answer

Research shows that creativity is more likely to flourish in a competitive environment than in a cooperative one.

Correct AnswerverifiedShow Answer

True group consensus requires

Correct AnswerverifiedShow Answer

A true consensus requires a unanimous agreement, commitment of all parties to defend the decision to outsiders, and satisfaction with the process used to make the decision and the degree of participation from all group members.

Correct AnswerverifiedShow Answer

A key rule necessary for effective group brainstorming is that ideas should be evaluated as members offer them, so time isn't wasted on weak ideas.

Correct AnswerverifiedFalse

Which of the following is an advantage of the consensus decision-making process?

Correct AnswerverifiedShow Answer

Research on virtual groups shows that

Correct AnswerverifiedB, C, D

Which of the following is a significant disadvantage of majority rule in group decision making?

Correct AnswerverifiedShow Answer

Most studies show that electronic brainstorming is the most effective method for brainstorming in small groups.

Correct AnswerverifiedShow Answer

The following can be said of creativity and problem solving:

Correct AnswerverifiedShow Answer

Primary criteria for evaluating information central to group decision making include: credibility of the information, currency of the information, information relevance, its representativeness, and the sufficiency of the information.

Correct AnswerverifiedShow Answer

The proper brainstorming format should involve first an individual, then a group, followed by an individual brainstorming session.

Correct AnswerverifiedShow Answer

To provide structure and organization to all group meetings you should use parliamentary procedure.

Correct AnswerverifiedShow Answer

Group discussions that follow some systematic procedure tend to be more productive than relatively unstructured discussions.

Correct AnswerverifiedShow Answer

There is no single, systematic discussion procedure that guarantees effective decision making and problem solving in small groups.

Correct AnswerverifiedShow Answer

Text messaging and email are examples of asynchronous communication.

Correct AnswerverifiedShow Answer

Rules for discussion when groups seek a consensus include

Correct AnswerverifiedB

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False

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B, C, D

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B