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In the Flow Right Brewery case study, Chris had difficulty hiring family members.

A) True
B) False

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Human resource management is defined as the quantity of human effort directed toward producing goods and services.

A) True
B) False

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The owners in the Friend's Home Health case study felt firing employees would send a message to the remaining employees.

A) True
B) False

Correct Answer

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True

Every state has a different unemployment compensation law.

A) True
B) False

Correct Answer

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All of the following are functions of human resource managers EXCEPT:


A) hiring of personnel
B) terminating personnel
C) preparing pay slips of personnel
D) retaining personnel

E) A) and B)
F) B) and C)

Correct Answer

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One method of job interviewing is for an applicant to job shadow an employee of the company.

A) True
B) False

Correct Answer

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All of these are reasons why small business owners do not write job descriptions EXCEPT:


A) lack of time
B) wait till the employee gets hired
C) unclear picture of the new position
D) remain flexible for the right individual

E) A) and B)
F) B) and C)

Correct Answer

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In a small business, the owner can hire the ideal person and still have problems.

A) True
B) False

Correct Answer

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A(n) _________ is a set amount of money for a given time period.

Correct Answer

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salary

In the Friend's Home Health case study, the founders required all employees to call into the central office system at the start of work.

A) True
B) False

Correct Answer

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Performance review includes all of the following EXCEPT:


A) review of an employee's goals
B) outcomes over a given period
C) future pay raises
D) achievements for a given period

E) A) and D)
F) B) and C)

Correct Answer

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A systematic review of employees will include:


A) how they perform relative to their objectives
B) plans for future employee growth
C) reset goals for the next year
D) all of these

E) A) and C)
F) C) and D)

Correct Answer

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What are the topics an interviewer CANNOT ask in an interview?

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Age, race, disabilit...

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The Equal Labor Standards Act establishes the minimum wage for workers.

A) True
B) False

Correct Answer

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A _________ system is offered to employees based on their performance.

Correct Answer

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In a family business, business decisions:


A) often affect both the business and the family
B) are never family decisions
C) are seldom rational decisions
D) are made by negotiations between family and nonfamily members.

E) C) and D)
F) A) and B)

Correct Answer

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The Civil Rights Act applies to all firms having how many employees?


A) less than 15 employees
B) more than 16 employees
C) less than 16 employees
D) more than 25 employees

E) None of the above
F) A) and B)

Correct Answer

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When making a hiring decision, a business owner needs to consider the skills that are required not only today but also in the near future.

A) True
B) False

Correct Answer

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False

A bonus system is not well defined by companies when the level of reward is left to the discretion of the owner.

A) True
B) False

Correct Answer

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According to the book, which of the following is a good characteristic of an advertisement used to recruit job applicants?


A) information about the culture of the firm
B) expression of desire to have the right person to join the organization
C) expression of excitement about the business
D) all of these

E) B) and C)
F) A) and D)

Correct Answer

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