Question 1

The best managers identify the best talents available and then create appropriate positions for the talent.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is NOT an element of attitudes?

Accepted Answer

A)   Satisfaction
B)   Cognition
C)   Action
D)   EmotionE) C) and D)
F) All of the above

Question 3

Most organizations assume that they cannot:

Accepted Answer

A)   quantify the value of collaboration
B)   share knowledge
C)   A & B
D)   Neither A nor BE) B) and D)
F) None of the above

Question 4

Informational literature; instruction in a formal training program; and instruction by employee assignment are the three training costs associated with turnover.

Accepted Answer

A) True 
 B)False

Question 5

In retailing,there has not been a link demonstrated between employee behavior,customer behavior,and profits.

Accepted Answer

A) True 
 B)False

Question 6

______ issues address the fact that employees at every organizational level face personal or family issues that can affect their performance on the job.

Accepted Answer

A)   Pay and benefit
B)   Work-Life
C)   Training and development
D)   Family-lifeE) B) and C)
F) A) and D)

Question 7

Describe the benefits of employee engagement.

Accepted Answer

Engagement is a positive,fulfilling,work...

Question 8

_______ is a good example where the employee is absent and is simply not available to perform his or her job; that absence will cost money.

Accepted Answer

A)   Vacation
B)   Holiday
C)   Medically verified illness
D)   Jury DutyE) All of the above
F) None of the above

Question 9

What led SYSCO executives to pay attention to the human capital indices?

Accepted Answer

A)   A correlation between work climate/employee engagement scores,productivity,retention,and pretax earnings.
B)   A causation that higher sales lead to higher employee engagement.
C)   The LAMP model.
D)   The downturn in the economy.E) A) and C)
F) C) and D)

Question 10

Talent is not a key constraint to growth in many organizations.

Accepted Answer

A) True 
 B)False

Question 11

_____ transform(s) HR logic and measures into rigorous,relevant insights.

Accepted Answer

A)   Process
B)   Benchmarks
C)   Analytics
D)   ABC costingE) A) and D)
F) B) and D)

Question 12

What is the purpose of measuring turnover costs?

Accepted Answer

A)   To show how to measure the effectiveness of the HR department.
B)   To realize the financial impact of human resource management activities.
C)   To improve management decision-making.
D)   To show how to assess the costs and benefits of people-related business activities.E) None of the above
F) B) and C)

Question 13

Nearly ____ percent of employees who are caregivers of an older relative also have children under the age of 18.

Accepted Answer

A)   60
B)   25
C)   75
D)   10E) A) and B)
F) B) and C)

Question 14

High performers who are difficult to replace represent _____ turnovers.

Accepted Answer

A)   functional
B)   voluntary
C)   involuntary
D)   dysfunctionalE) B) and D)
F) A) and B)

Question 15

All activities associated with in-processing new employees is classified under training costs related to turnover.

Accepted Answer

A) True 
 B)False

Question 16

Effective Management practices drive:

Accepted Answer

A)   Employee Satisfaction
B)   Customer Satisfaction
C)   Long-term Profitability
D)   Long-term GrowthE) All of the above
F) A) and B)

Question 17

The LAMP model includes all of the following EXCEPT:

Accepted Answer

A)   logic.
B)   analytics.
C)   measures.
D)   probability.E) A) and C)
F) A) and B)

Question 18

Name at least two of the four elements in separation costs.

Accepted Answer

1)Exit interview,2)administrat...

Question 19

_____ occurs when an employee leaves an organization permanently.

Accepted Answer

A)   Transfer
B)   Turnover
C)   Temporary layoff
D)   DownsizingE) None of the above
F) A) and B)

Question 20

Despite the popular perception of flexibility as a powerful business tool that can improve important human capital outcomes and boost operational performance,studies have shown that flexibility has to be essentially positioned as a "perk," employee-friendly benefit,or advocacy cause.

Accepted Answer

A) True 
 B)False

Exam 2: Workforce Analytics: The Financial Impact of HRM Activities

_______ is a good example where the employee is absent and is simply not available to perform his or her job; that absence will cost money.

Correct AnswerverifiedShow Answer

Nearly ____ percent of employees who are caregivers of an older relative also have children under the age of 18.

Correct AnswerverifiedShow Answer

Most organizations assume that they cannot:

Correct AnswerverifiedShow Answer

High performers who are difficult to replace represent _____ turnovers.

Correct AnswerverifiedShow Answer

_____ transform(s) HR logic and measures into rigorous,relevant insights.

Correct AnswerverifiedShow Answer

_____ occurs when an employee leaves an organization permanently.

Correct AnswerverifiedShow Answer

The best managers identify the best talents available and then create appropriate positions for the talent.

Correct AnswerverifiedShow Answer

Describe the benefits of employee engagement.

Correct AnswerverifiedEngagement is a positive,fulfilling,work...View AnswerShow Answer

Effective Management practices drive:

Correct AnswerverifiedShow Answer

All activities associated with in-processing new employees is classified under training costs related to turnover.

Correct AnswerverifiedShow Answer

In retailing,there has not been a link demonstrated between employee behavior,customer behavior,and profits.

Correct AnswerverifiedShow Answer

Informational literature; instruction in a formal training program; and instruction by employee assignment are the three training costs associated with turnover.

Correct AnswerverifiedShow Answer

What led SYSCO executives to pay attention to the human capital indices?

Correct AnswerverifiedShow Answer

The LAMP model includes all of the following EXCEPT:

Correct AnswerverifiedShow Answer

______ issues address the fact that employees at every organizational level face personal or family issues that can affect their performance on the job.

Correct AnswerverifiedShow Answer

Talent is not a key constraint to growth in many organizations.

Correct AnswerverifiedShow Answer

Despite the popular perception of flexibility as a powerful business tool that can improve important human capital outcomes and boost operational performance,studies have shown that flexibility has to be essentially positioned as a "perk," employee-friendly benefit,or advocacy cause.

Correct AnswerverifiedShow Answer

Name at least two of the four elements in separation costs.

Correct Answerverified1)Exit interview,2)administrat...View AnswerShow Answer

What is the purpose of measuring turnover costs?

Correct AnswerverifiedShow Answer

Which of the following is NOT an element of attitudes?

Correct AnswerverifiedShow Answer

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Engagement is a positive,fulfilling,work...
View Answer

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1)Exit interview,2)administrat...
View Answer

Correct Answer
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Correct Answer
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